Frequently Asked Questions

1. What is Yozo AI Growth Agent?

Yozo AI Growth Agent is an autonomous marketing assistant for Shopify stores. It sets up and runs email, WhatsApp, push notifications, and SMS flows & campaigns automatically. You just connect your accounts, approve the campaigns, and Yozo executes everything.

2. Do I need marketing or technical experience to use Yozo?

Not at all. Yozo is designed as a simple chat experience. No coding, no setup, and no marketing background required. The agent handles segmentation, content creation, scheduling, and publishing — all you do is
approve.

3. How is Yozo different from hiring a marketing agency?

Agencies require long onboarding, high retainers, and back-and-forth approvals. Yozo delivers the same (and often more) in minutes, at a fraction of the cost. Plus, Yozo runs 24/7, continuously optimizing your store in the background without delays.

4. What channels and tasks does Yozo cover?

Yozo currently supports:
Email, WhatsApp, Push notifications, and SMS flows & campaigns
Content creation, customization & campaign publishing upon approval
Precise customer segmentation

5. Will Yozo replace my agency or team?

Yozo can replace an agency for many tasks (like flows, campaigns, and content creation). But if you already work with a team, Yozo can supercharge them, saving time, reducing costs, and letting them focus on strategy while Yozo handles the heavy lifting.

6. Can I change plans later?

Yes, you can upgrade or downgrade your plan at any time. Changes will be reflected in your next billing cycle.

7. What payment methods do you accept?

We accept all major credit cards, PayPal, and bank transfers for Enterprise plans.

8. Is there a long-term contract?

All plans are month-to-month with no long-term commitment required. Cancel anytime. However, annual plans save the equivalent of two months per year.

9. How do messaging credits work?

Each plan includes monthly credits that can be used for SMS, MMS, WhatsApp Utility, and WhatsApp Marketing messages. The number of messages those credits cover depends on your region and plan tier, as pricing varies accordingly.

Monthly free credits included in your plan expire at the end of each billing cycle and do not roll over. Any additional paid credits you purchase will roll over and remain available for future use.

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